7/26/2023 0 Comments Avaya workspaces![]() ![]() A proxy web application is a simple web app/page that encapsulates the CRM interface and makes it accessible via an IFRAME indirectly without blocking any content or permission restrictions. A proxy REST API wraps an existing CRM system and makes it REST capable so that widgets can access CRM data indirectly via the proxy. Avaya Workplace integrates your Android device with your office Avaya Aura communications environment and delivers mobile voice & video VoIP calling. PROXY - a custom CRM can be integrated via a Proxy REST API or a Proxy Web Application.BACKEND - a custom CRM can be integrated as a Breeze snap-in and integrated with Workspaces via the UAC component and Client JavaScript SDK, then this integration can be exposed in the Widget API in a similar fashion as the native Salesforce CRM adapter.Salesforce CRM data is available as a data object in the Widget API. SALESFORCE - Workspaces comes with an in-built Salesforce CRM adapter that provides client-side integration out of the box.It can house 300 workstations, spacious breakout areas and multiple sized meeting rooms with floor to ceiling windows providing views of the landscaped gardens. End User may install and use the Software on multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using the Software at any given time as indicated in the order, Documentation, or as authorized by Avaya in writing. REST API - If the CRM system has a REST API, a widget can be written to directly query the CRM's REST API, this approach would be considered a pure client-side integration. The new Regus location will include facilities including private offices, meeting rooms, co-working, and creative spaces.IFRAME - a simple widget can be written to encapsulate the CRM website in an IFRAME and make the CRM system accessible via a web page.Widgets offer several options for integrating external systems such as CRM systems into Avaya Workspaces. The Widget API provides access to the Avaya Workspaces framework and allows the widget to listen to events and take action in the form of activities such as call pick up, hang up, card active, and card inactive. Avaya Workplace Client (formerly Avaya Equinox Client), is a soft phone application that provides users with access to unified communications (UC) services associated with their Avaya Aura or IP Office infrastructure. ![]() The sample library includes a set of widgets that demonstrate key features of the Widget API. Using the sample project, you can create widgets and build them for production use. and software are purchased from transnational corporations like Avaya. The Widget Framework documentation provides a sample project and a sample widget library for development purposes. of this re-spatialization of labour.5 These informational workspaces have been at. You can create your own widgets to customize the layout of Workspaces according to your business needs. External widgets developed by a third-party and maintained externally.These are widgets bundled by default in every version of Workspaces, such as the Chat, Email, or Customer Details widgets. Core widgets developed and supported by Avaya.By using this feature contact centers will be able to: customize the layout and behavior of Workspaces for an entire contact center. There are two types of widgets in Workspaces: What is the Workspaces Widget Framework The Workspaces Widget Framework is a feature that extends the customization capabilities of Avaya Workspaces. The Application Notes created by DevConnect Engineers during joint testing describe how to configure Avaya and third party solutions for interoperability, assisting in deployment and troubleshooting.Avaya Workspaces uses widgets to bring information from multiple sources into a single user interface. Looking for even more solutions? While the DevConnect Marketplace features current solutions from our technology partners, we have tested hundreds of additional solutions from other companies. Get started with a free Registered level membership. Earners issued with the Avaya Workspaces® for Avaya Oceana® Framework Developer (ASDC - 0010) certificate demonstrated a basic to intermediate level of technical knowledge to develop a specified Avaya Solution. Open to everyone, from IT application to commercial software developers, service providers to system integrators, DevConnect offers free technical education & assistance, plus compliance testing and co-marketing programs for technology partners. Avaya Workspaces® for Avaya Oceana® Framework Developer Specialized. ![]()
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